Acceptable Use Policy
Our Acceptable Use Policy helps keep Med-Cert Pro safe, secure, and effective for all medical professionals, first responders, agencies, and training organizations.
A safe and trusted professional environment
Med-Cert Pro is committed to providing a reliable, secure, and professional platform for credential management. This Acceptable Use Policy outlines what is and isn’t allowed when using our platform.
Permitted Uses
Learn how Med-Cert Pro is intended to be used for professional, educational, and administrative purposes.
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Permitted Uses
Learn how Med-Cert Pro is intended to be used for professional, educational, and administrative purposes.
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- Store and organize your own certifications, licenses, CE records and documents.
- Share selected credentials with an employer or agency using secure links.
- Organization admins may manage seats, requirements and compliance for their staff.
Med-Cert Pro is for lawful management of professional credentials, licenses, continuing-education records, employer requirements, renewal planning, and related professional records.
Account Responsibilities
Understand your responsibilities for maintaining the security and integrity of your account.
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Account Responsibilities
Understand your responsibilities for maintaining the security and integrity of your account.
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- Use your own account — never share your password or let someone else sign in as you.
- Turn on two-factor authentication to protect your account.
- Only give organization activation codes to authorized members of your organization.
Prohibited Content
Review the types of content and activities that are not allowed on Med-Cert Pro.
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Prohibited Content
Review the types of content and activities that are not allowed on Med-Cert Pro.
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- Never upload patient records, PHI or Social Security numbers.
- Never upload background checks, criminal-history or consumer reports.
- Never upload credentials that are altered, fake or belong to someone else.
Security Misuse
Rules around unauthorized access, data collection, and attempts to compromise the platform.
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Security Misuse
Rules around unauthorized access, data collection, and attempts to compromise the platform.
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- Don’t try to access accounts or data that aren’t yours.
- Don’t probe, scan or attack the service. Report vulnerabilities to [email protected] instead.
- Never upload files containing malware.
Platform Abuse
Restrictions on misuse, automated access, and activities that disrupt the platform or other users.
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Platform Abuse
Restrictions on misuse, automated access, and activities that disrupt the platform or other users.
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- No scraping or bulk automated access to the service.
- Don’t send traffic that overloads or disrupts the platform.
- Use official integrations and the published app for automated access.
Third-Party Rights
Respect for intellectual property, privacy, and other third-party rights.
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Third-Party Rights
Respect for intellectual property, privacy, and other third-party rights.
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- Only upload documents you have the right to store.
- Don’t use issuer, AHA or NREMT names or logos to imply an endorsement.
- Training-site sponsors must not suggest endorsement by Med-Cert Pro or any issuer.
Enforcement
How we monitor for violations and the actions we may take if this policy is not followed.
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Enforcement
How we monitor for violations and the actions we may take if this policy is not followed.
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- We may remove content or restrict features that break this policy.
- Serious or repeated violations can lead to account suspension.
- Where appropriate, we’ll tell you what happened and how to fix it.
Med-Cert Pro may restrict or suspend access when reasonably necessary to protect users, the service, or third parties.
Contact Us
Questions about this policy? Here’s how to get in touch with our team.
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Contact Us
Questions about this policy? Here’s how to get in touch with our team.
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- Email [email protected] with questions about this policy.
- Report suspected misuse or a security issue to [email protected].
- Include links or screenshots — never passwords or patient information.
Contact [email protected] or visit the Support Center.