Privacy Rights
Your privacy matters. Learn how you can access, manage, and control your personal information in Med-Cert Pro, and how we keep your data safe and secure.
You have rights over your personal data.
Med-Cert Pro gives you simple, transparent tools to access, update, and manage your information. We’re committed to protecting your privacy and making it easy to exercise your rights.
Access Your Data
View the personal information we have about you, including your profile, certifications, licenses, training records, and more.
Read full section
Access Your Data
View the personal information we have about you, including your profile, certifications, licenses, training records, and more.
Read full sectionWhat this means for you
- Sign in and open Settings to see your profile, contact details and account information.
- Open My Credentials to review every certification, license and document stored in your wallet.
- If your access comes from an employer, you still see your full personal wallet.
You may review and update profile information associated with your account.
Download / Export
Get a copy of your data in a portable format, including your certifications, CE records, and account information.
Read full section
Download / Export
Get a copy of your data in a portable format, including your certifications, CE records, and account information.
Read full sectionWhat this means for you
- Go to Settings → Data & privacy and choose Download CSV or Download JSON.
- Your export includes your profile, credentials, CE records and account information.
- Keep the downloaded file somewhere secure — it contains your professional records.
You may export your credential data in supported formats.
Correct Information
Update or correct inaccurate personal information, such as your contact details, professional credentials, or profile information.
Read full section
Correct Information
Update or correct inaccurate personal information, such as your contact details, professional credentials, or profile information.
Read full sectionWhat this means for you
- Open any credential and choose Edit to fix names, numbers or dates.
- Update your name, employer or role from Settings.
- Replace an outdated card by uploading a new document to the same credential.
Users can review and correct account and credential information at any time from their account.
Delete Your Account
Request to delete your account and personal data. We’ll walk you through what’s included and any important details.
Read full section
Delete Your Account
Request to delete your account and personal data. We’ll walk you through what’s included and any important details.
Read full sectionWhat this means for you
- Go to Settings → Data & privacy and choose Delete account.
- Download an export first if you want a copy of your records.
- Some limited records (for example billing and security logs) may be kept as the law requires.
You may request account deletion, subject to limited records that may need to be retained for security, fraud prevention, billing disputes, legal obligations, or audit integrity.
Communication Preferences
Choose what emails and notifications you receive from Med-Cert Pro, including product updates, renewals, and more.
Read full section
Communication Preferences
Choose what emails and notifications you receive from Med-Cert Pro, including product updates, renewals, and more.
Read full sectionWhat this means for you
- Choose which reminders you receive and how many days before each expiration.
- Adjust your notification preferences at any time from Settings → Notifications.
- Account-security and billing notices may still be sent so your account stays protected.
Reminder and notification preferences can be changed from your account.
Cookie & Analytics Preferences
Manage your cookie preferences and learn how we use analytics to improve your experience.
Read full section
Cookie & Analytics Preferences
Manage your cookie preferences and learn how we use analytics to improve your experience.
Read full sectionWhat this means for you
- Essential cookies keep you signed in and protect your account — they can’t be turned off.
- We don’t sell your credential documents or credential numbers.
- Analytics never include document contents, credential numbers or passwords.
The web application may use cookies for authentication, security, session management, preferences, fraud prevention, and limited analytics. Analytics should not include document contents, full credential numbers, authentication secrets, or uploaded files.
Still have questions?
If you have questions about your privacy rights or need help with a specific request, our support team is ready to assist you.